Our satisfaction guarantee
Every job we do is covered by our guarantee: 100% satisfaction guarantee for 1 year after service. If you are not satisfied with work we did, call or text us and tell us what is wrong. A real person answers our emergency line 24/7. Estimates are free.
Our guarantee
Guaranteed for 1 year
100% satisfaction guarantee for 1 year after service
- 1It covers the work we did and the parts we installed.
- 2If something is not right, call or text us. You do not need your invoice.
- 3We come back and fix it. You pay nothing for the return visit.
- 4If we cannot fix it, we refund what you paid for that repair.
What does the guarantee say?
It says this: 100% satisfaction guarantee for 1 year after service. That sentence is the promise as the company states it. Ask us any question about it before we start your job.
How do I use the guarantee?
Call or text us. Tell us your name, the address where we worked, and what is not right. A person answers our emergency line 24/7. If the problem is an active leak or a backup, shut off the water first, then call.
What if I am not sure the problem comes from your work?
Call anyway and tell us what you see. We will look at it and tell you what we found. Estimates are free.
Common questions
How long does the guarantee last?
The guarantee reads: 100% satisfaction guarantee for 1 year after service.
Who do I talk to about the guarantee?
Call or text us. A person answers the emergency line 24/7. Office hours are on the contact page.
Something not right? Tell us
Call or text and a person will answer.
Office Mon to Fri, 7 am to 6 pm. Emergency line 24/7.