Plumbing Service in Wasatch County

Neither city's annual water report lists a hardness figure, so we test. Heber City says over 50% of the water it supplies comes from a natural spring. In summer it adds water from deep wells, which the city says tends to be harder than the spring water (source). Its 2025 report lists total dissolved solids of 248 ppm and no hardness figure (source). Midway's 2024 report says the city provides ground water from 2 wells and 2 springs, with total dissolved solids of 284 to 708 ppm (source). Total dissolved solids counts every dissolved mineral, so it is not a hardness number. Because Heber's supply changes with the season, one test in winter may not describe your water in July. We test at your tap before we size a water softener.

It is colder, for longer. The Heber weather station sits at 1,703.8 meters, about 5,590 feet. Its 1991–2020 climate normals show a normal January low of 12.5°F, and an average of 4.5 January days with a low at or below 0°F (source). At those temperatures, a pipe in an outside wall, a crawl space, or a garage can freeze in one night if the heat goes out. A house that sits empty part of the year is at more risk, because nobody is there to notice. Know where your main water valve is, and shut it off if a pipe splits. If a boiler or furnace stops in a cold snap, treat it as an emergency before the pipes freeze. We do boiler repair, and our emergency line is answered 24/7.

In early June, by the river gauge. At the U.S. Geological Survey stream gauge on the Provo River near Charleston, the long-term average daily flow is highest in the first days of June. It tops out at 764 cubic feet per second on June 3, over water years 1992–2026 (source). The Utah Geological Survey says shallow groundwater can flood basements and damage buried utility lines (source). A sump pump sits idle most of the year, then runs for days. Pour a bucket of water into the pit in May. If the pump does not start and empty it, call us for sump pump repair. If water is already in the basement, stay out of standing water, and shut off power at the breaker only if you can reach it from a dry spot.

We work on hot water heating systems, which plumbers call hydronics. That covers three things. A boiler heats water and pumps it through the house. We do boiler installation and boiler repair. Radiant floor heating runs that warm water through tubing in the floor. A snowmelt system runs it under a driveway or walk. With a normal January low of 12.5°F at the Heber weather station (source), these systems run for months. Have a boiler serviced before the cold arrives, not during it. If you smell gas near a boiler or water heater, leave the building and call the gas utility or 911 first, then call us. Do not look for the leak yourself.

Many are recent. The Census Bureau's 2020–2024 estimates put the median year built at 2005 for Wasatch County (source) and 2003 for Heber City (source). In a house that age, the pipe in the walls is rarely the first thing to wear out. The equipment is. ENERGY STAR says to consider replacement once a water heater is more than 10 years old (source), so a home built around 2005 has likely reached its first water heater replacement, if it has not had one already. Minerals in the water leave scale where water is heated, and scale wears a heater out sooner. If a tank heater rumbles or runs out of hot water early, see water heater repair.

We are based in Lehi and send plumbers into Wasatch County from there. We do not post an arrival time on this page, because we have not measured one and will not promise a number we cannot keep. When you call, a person tells you when a plumber can be there. For a burst pipe, no heat, or a sewage backup, call our emergency line. It is answered 24/7. For planned work, such as a boiler service or a water heater, you can book a visit. Estimates are free, and you get the estimate before any work starts. Our work carries a guarantee, and financing is available for larger jobs. We offer the same services in Heber City and Midway, for homes and for businesses.