Plumbers in Provo, Utah

Provo's 2025 Water Report says water in Provo is considered moderately hard, with typical levels of 10–15 grains per gallon. The report says hard water is not harmful, but it can cause mineral buildup on fixtures, reduce how well soap works, and shorten the life of appliances that use water. It says many residents choose to install a water softener, though none is required, and that the hardness level helps you set a softener correctly (source). The report gives a typical range for the whole city, from Edgemont to East Bay. It does not give a figure for your street. So we test the water at your tap before we size a water softener. Scale also builds up inside a water heater. A tank that rumbles or pops may have sediment on the bottom. That is a water heater repair call.

Because the house is a closed system. Provo City says a dual check valve is required on each residential service meter, and the city provides it. The valve stops water from flowing back into the public system. It also means that when the water heater heats a tank of water, the water expands and the pressure builds. Provo says that under Utah's plumbing code every water heater must have thermal expansion protection, that older homes may not have an expansion tank, and that it is the homeowner's responsibility to make sure the protection is installed (source). Provo's 2025 Water Report adds that household pressure should stay below 75 PSI (source). A water heater replacement is the time to add an expansion tank if it is missing. If the relief valve on your water heater drips, call a licensed plumber. Do not cap or adjust the relief valve.

You do, up to the main. Provo City says its sewer system has approximately 320 miles of sewer main pipes, and that property owners maintain the sewer lateral that connects their property to the main sewer line. The mains carry wastewater to the Water Reclamation Facility in the East Bay area (source). The city says backups come from a blockage in one lateral or in the city's main, and that common causes are grease buildup and "flushable" wipes (source). If sewage is backing up, keep people and pets away from it and stop running water. One slow drain usually means a clog close to that fixture, and drain cleaning clears it. Several drains that slow down at once point to the main line of the house. A sewer camera inspection shows where the problem is and what the pipe looks like.

Yes. Provo City calls irrigation systems the most common risk for cross connections. When pressure drops, water sitting at the sprinkler heads can be pulled back into the plumbing, along with fertilizer and bacteria. The city approves three types of backflow preventer for irrigation. A reduced pressure assembly works for any system, and a pressure vacuum breaker fits a level site with more than one zone. Both need a test every year. An atmospheric vacuum breaker needs no annual test, but it takes one device per zone (source). Provo's 2025 Water Report asks residents to have the assembly tested annually and to send the test report to Provo City (source). We do backflow testing for homes and businesses. For hose faucets, the city recommends a hose bibb vacuum breaker, and the frost-proof kind for the cold.

The Census Bureau's 2020–2024 estimates put the median year built for Provo homes at 1983 (source). That means about half of the homes are older than that. In an older house, pressure that has dropped over the years, or pinhole leaks in more than one place, are reasons to look at the supply pipe itself. Our repiping page explains the signs. We do not guess at the pipe from the age of the house. We look at it. Winter is the other test. The 1991–2020 climate normals for the Provo BYU weather station show a normal January low of 23.8°F, and an average of 26.8 January days with a low at or below 32°F (source). Know where your main water valve is before a pipe freezes. If a pipe bursts, close that valve, then call our emergency line.

We come to Provo from Lehi. Our only shop is there, and we have no office in Provo. We do not post an arrival time on this page, because we have not measured one and will not promise a number we cannot keep. When you call, a person tells you when a plumber can be there. For a burst pipe, a sewage backup, or no hot water, call our emergency line. It is answered 24/7. For planned work, such as a new water heater with an expansion tank, you can book a visit. Estimates are free, and you get the estimate before any work starts. Our work carries a guarantee, and financing is available for larger jobs. We offer the same services in Provo as in the rest of Utah County, for homes and for businesses.